Privacy Policy
(Last updated on May 14, 2021)
restaurantpassion.com,
banquets.restaurantpassion.com, weddingpassion.com
com.restaurantpassion.admintools.ios, com.restaurantpassion.admintools.android
Privacy policy
This privacy policy
("Policy") describes how Restaurant Passion, Inc. ("Restaurant
Passion, Inc.", "we", "us" or "our")
collects, protects and uses the personally identifiable information
("Personal Information") you ("User", "you" or
"your") may provide on the restaurantpassion.com,
banquets.restaurantpassion.com and wedding passion.com websites including the
products and/or services that are offered and displayed on these websites or other websites, your use of com.restaurantpassion.admintools.ios, com.restaurantpassion.admintools.android mobile device applications (apps) including the products and/or services that are advertised and/or displayed on these websites or apps and other websites and apps severally and collectively (severally and collectively, "Website" or "Services"). It
also describes the choices available to you regarding our use of your Personal
Information and how you can access and update this information. This Policy
does not apply to the practices of companies that we do not own or control, or
to individuals that we do not employ or manage. This Policy applies to both our
restaurant subscribers and to individual users of our Services.
Collection of personal information
We receive and store any
information you knowingly provide to us when you create an account, publish
content, make a purchase and fill out online forms on the Website. When
required this information may include your email address, name, phone number,
address, credit card information, bank information, or other Personal
Information. You can choose not to provide us with certain information, but
then you may not be able to take advantage of some of the Website's features.
Users who are uncertain about what information is mandatory are welcome to
contact us.
Collection of non-personal information
When you visit the Website our
servers automatically record information that your browser sends. This data may
include information such as your device's IP address, browser type and version,
operating system type and version, language preferences or the webpage you were
visiting before you came to our Website, pages of our Website that you visit,
the time spent on those pages, information you search for on our Website,
access times and dates, and other statistics.
Managing personal information
You are able to access, add to,
update and delete certain Personal Information about you. The information you
can view, update, and delete may change as the Website or Services change. When
you update information, however, we may maintain a copy of the unrevised
information in our records. Some information may remain in our private records
after your deletion of such information from your account. We will retain and
use your information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements. We may use any aggregated data derived
from or incorporating your Personal Information after you update or delete it,
but not in a manner that would identify you personally. Once the retention
period expires, Personal Information shall be deleted. Therefore, the right to
access, the right to erasure, the right to rectification and the right to data
portability cannot be enforced after the expiration of the retention period.
Use and processing of collected information
Any of the information we collect
from you may be used to personalize your experience; improve our Website;
improve customer service and respond to queries and emails of our customers;
process transactions; send newsletters; send notification emails such as password
reminders, updates, etc; run and operate our Website and Services. Non-Personal
Information collected is used only to identify potential cases of abuse and
establish statistical information regarding Website usage. This statistical
information is not otherwise aggregated in such a way that would identify any
particular user of the system.
We may process Personal
Information related to you if one of the following applies: (i) You have given
your consent for one or more specific purposes. Note that under some
legislations we may be allowed to process information until you object to such
processing (by opting out), without having to rely on consent or any other of
the following legal bases below. This, however, does not apply, whenever the
processing of Personal Information is subject to European data protection law;
(ii) Provision of information is necessary for the performance of an agreement
with you and/or for any pre-contractual obligations thereof; (ii) Processing is
necessary for compliance with a legal obligation to which you are subject; (iv)
Processing is related to a task that is carried out in the public interest or
in the exercise of official authority vested in us; (v) Processing is necessary
for the purposes of the legitimate interests pursued by us or by a third party.
In any case, we agree to clarify the specific legal basis that applies to the
processing, and in particular whether the provision of Personal Data is a
statutory or contractual requirement, or a requirement necessary to enter into
a contract.
Information Transmitted to Third Parties (Advertisers, Sponsors,
Others)
You have the ability to
communicate and transmit information to third parties including but not limited
to advertisers, sponsors and others selected by you. This includes but is not
limited to reservation requests, Gift Certificate/card and/or eGift Certificate purchases, send to a
friend, join our email club, banquet and party inquiries and comments, etc.
utilizing website forms, email and/or text messaging. Restaurant Passion, Inc. is not responsible for how
the information is used by these third parties. Be advised that third parties
are not our service providers and are not bound by this privacy policy. You
assume all risk associated with all communications and information transmission
to third party advertisers, sponsors and others selected by you. Restaurant
Passion, Inc. maintains a copy of all transmissions made utilizing forms on
this website.
Information transfer and storage
Depending on your location, data
transfers may involve transferring and storing your information in a country
other than your own. You are entitled to learn about the legal basis of
information transfers to a country outside the European Union or to any
international organization governed by public international law or set up by
two or more countries, such as the UN, and about the security measures taken by
us to safeguard your information. If any such transfer takes place, you can
find out more by checking the relevant sections of this document or inquire
with us using the information provided in the contact section.
The rights of users
You may exercise certain rights
regarding your information processed by us. In particular, you have the right
to do the following: (i) you have the right to withdraw consent where you have
previously given your consent to the processing of your information; (ii) you
have the right to object to the processing of your information if the
processing is carried out on a legal basis other than consent; (iii) you have
the right to learn if information is being processed by us, obtain disclosure
regarding certain aspects of the processing and obtain a copy of the
information undergoing processing; (iv) you have the right to verify the
accuracy of your information and ask for it to be updated or corrected; (v) you
have the right, under certain circumstances, to restrict the processing of your
information, in which case, we will not process your information for any
purpose other than storing it; (vi) you have the right, under certain
circumstances, to obtain the erasure of your Personal Information from us;
(vii) you have the right to receive your information in a structured, commonly
used and machine readable format and, if technically feasible, to have it
transmitted to another controller without any hindrance. This provision is
applicable provided that your information is processed by automated means and
that the processing is based on your consent, on a contract which you are part
of or on pre-contractual obligations thereof.
The right to object to processing
Where Personal Information is
processed for the public interest, in the exercise of an official authority
vested in us or for the purposes of the legitimate interests pursued by us, you
may object to such processing by providing a ground related to your particular situation
to justify the objection. You must know that, however, should your Personal
Information be processed for direct marketing purposes, you can object to that
processing at any time without providing any justification. To learn, whether
we are processing Personal Information for direct marketing purposes, you may
refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User
rights can be directed to the Restaurant Passion, Inc. through our customer
support contact form located at www.restaurantpassion.com/contact-us. These requests can be exercised free of
charge and will be addressed by the Restaurant Passion, Inc. as early as possible and always within one
month.
Billing and payments
In case of services requiring
payment, we request credit card or other payment account information, which
will be used solely for processing payments. Your purchase transaction data is
stored only as long as is necessary to complete your purchase transaction.
After that is complete, your purchase transaction information is deleted. Where
necessary for processing future payments and subject to your prior consent,
your financial information will be stored in encrypted form on secure servers
of our reputed payment gateway service provider who is subject to treating your
Personal Information in accordance with this Privacy Policy. All direct payment
gateways adhere to the latest security standards as managed by the PCI Security
Standards Council, which is a joint effort of brands such as Visa, MasterCard,
American Express and Discover. Sensitive and private data exchange happens over
a SSL secured communication channel and is encrypted and protected with digital
signatures, and our Website is also in compliance with PCI vulnerability
standards in order to create as secure of an environment as possible for Users.
Scans for malware are performed on a regular basis for additional security and
protection.
Product and service providers
We may contract with other companies
to provide certain products and services. These service providers are not
authorized to use or disclose the information except as necessary to perform
services on our behalf or comply with legal requirements. We may share Personal
Information for these purposes only with third-parties whose privacy policies
are consistent with ours or who agree to abide by our policies with respect to
Personal Information Our service providers are given the information they need
to perform their designated functions, and we do not authorize them to use or
disclose Personal Information for their own marketing or other purposes.
Privacy of children
We do not knowingly collect any
Personal Information from children under the age of 13. If you are under the
age of 13, please do not submit any Personal Information through our Website or
Service. We encourage parents and legal guardians to monitor their children's
Internet usage and to help enforce this Policy by instructing their children
never to provide Personal Information through our Website or Service without
their permission. If you have reason to believe that a child under the age of
13 has provided Personal Information to us through our Website or Service,
please contact us. You must also be at least 16 years of age to consent to the
processing of your personal data. If you are under 16 years of age please do
not submit any personal information through our websites. (in some countries including the USA we may
allow your parent or guardian to do so on your behalf).
Newsletters
We offer electronic newsletters
and/or marketing emails to which you may voluntarily subscribe at any time. You
may choose to stop receiving our newsletter and/or marketing emails by
following the unsubscribe instructions included in these emails or by
contacting us. However, you will continue to receive essential transactional and
account emails and updates.
Cookies
The Website uses
"cookies" to help personalize and/or enhance your online experience.
A cookie is a text file that is placed on your hard disk by a web page server.
Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be read by a web server in
the domain that issued the cookie to you. We may use cookies to collect, store,
and track information for statistical purposes to operate our Website and
Services. You have the ability to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. If you choose to decline cookies, you may not
be able to fully experience the features of the Website and Services. To learn
more about cookies and how to manage them, visit www.internetcookies.org
In addition to using cookies and
related technologies as described above, we also may permit certain third-party
companies to help us tailor advertising that we think may be of interest to
users and to collect and use other data about user activities on the Website.
These third-party companies may deliver ads that might also place cookies and
otherwise track user behavior. We have no control over what functions these
third-party companies’ cookies will perform or how they will use information
collected, however; it is policy to limit the collection and use of personal
information to personalize and/or enhance your online experience.
Do Not Track signals
Some browsers incorporate a Do
Not Track feature that signals to websites you visit that you do not want to
have your online activity tracked. Tracking is not the same as using or
collecting information in connection with a website. For these purposes,
tracking refers to collecting personally identifiable information from
consumers who use or visit a website or online service as they move across
different websites over time. How browsers communicate the Do Not Track signal
is not yet uniform. As a result, this Website is not yet set up to interpret or
respond to Do Not Track signals communicated by your browser. Even so, as
described in more detail throughout this Policy, we limit our use and collection
of your personal information.
Advertisement
We may display online
advertisements and we may share aggregated and non-identifying information
about our customers that we collect through the registration process or through
online surveys and promotions with certain advertisers. We do not share personally
identifiable information about individual customers with advertisers. In some
instances, we may use this aggregated and non-identifying information to
deliver tailored advertisements to the intended audience.
Affiliates
We may disclose information about
you to our affiliates for the purpose of being able to offer you related or
additional products and services. Any information relating to you that we
provide to our affiliates will be treated by those affiliates in accordance
with the terms of this Privacy Policy.
THIRD PARTY PRIVACY PRACTICES
Our Website contains links to
other websites that are not owned or controlled by us. Please be aware that we
are not responsible for the privacy practices of such other websites or
third-parties. We encourage you to be aware when you leave our Website and to
read the privacy statements of each and every website that may collect Personal
Information.
YOU MAY BE GIVEN THE OPPORTUNITY THROUGH THIS WEBSITE TO PURCHASE OR
OBTAIN MORE INFORMATION REGARDING CERTAIN CONTENT, PRODUCTS OR SERVICES THAT
ARE SOLD BY THIRD PARTIES BY CLICKING ON ANY THIRD PARTY LINKS CONTAINED ON
THIS WEBSITE. IN ADDITION, YOU ACKNOWLEDGE THAT WE RELY ON THIRD PARTY SERVICE
PROVIDERS TO OPERATE THIS WEBSITE THAT MAY HAVE LIMITED ACCESS TO YOUR
INFORMATION. BY USING THIS WEBSITE INCLUDING SUBMITTING ANY REQUESTED
INFORMATION, YOU AFFIRMATIVELY CONSENT TO HAVE THAT INFORMATION SHARED WITH
THESE THIRD PARTIES FOR THE LIMITED PURPOSES STATED HEREIN. ANY INFORMATION
USED BY ANY THIRD PARTIES MAY BE SUBJECT TO A DIFFERENT SET OF PRACTICES THAN
THOSE DESCRIBED UNDER THIS POLICY AND WE ARE NOT RESPONSIBLE FOR THE PRIVACY
PRACTICES OF ANY OF SUCH THIRD PARTIES. YOU SHOULD READ THE PRIVACY POLICY
CONTAINED ON THE WEBSITE OF ANY THIRD PARTIES BEFORE YOU PROVIDE ANY
INFORMATION TO THAT PARTY. YOU AGREE THAT WE SHALL NOT, UNDER ANY
CIRCUMSTANCES, HAVE ANY LIABILITY TO YOU FOR ANY DAMAGES OF ANY KIND WHATSOEVER
FOR THE MANNER IN WHICH ANY SUCH THIRD PARTIES USE OR DISCLOSE ANY PERSONAL,
BILLING OR OTHER INFORMATION YOU PROVIDE VOLUNTARILY, OR THAT IS COLLECTED BY
THOSE WEBSITES, THROUGH YOUR ACCESS OR USE OF THIS WEBSITE.
Social Media Features and Widgets
We may also provide access to
services or features on our Website that enables you to share information with
certain social networks and interact with us on our social media fan pages or
other social media platforms that we may utilize. This may include the Facebook
"Like" or share buttons or the Facebook "Comments" feature,
social media "follow-us" buttons, etc., all of which are administered
via third party applications or scripts that run on our Website. (For example,
Facebook will attempt to track your use on our Website by placing Javascript
code through the "like" button and that piece of code then allows Facebook
to run a script on your browser which can set cookies and make more tracking
requests). Your use of these features may result in the collection or sharing
of information about you by these third party social media websites. This may
include collecting your IP address, tracking your use on our Website and other
third party websites containing the same social media features, including the
pages you visit, duration, time, etc., through the use of a cookie or other
unique identifier placed on your browser by such third parties. Your
interactions with these social media features are governed by the privacy
policy of the party that provides the specific feature or application. You
should carefully review the privacy policies and settings on those specific
social media sites. In addition, these standalone plugins that integrate into
our website may also communicate with an external server controlled by the
plugin provider as part of their service. We shall, under no circumstances,
have any liability to you whatsoever for the information collection and
use/disclosure practices of any such third party that has provided or made
available any social media feature or application that you use on our Website.
Information security
We secure information you provide
on computer servers in a controlled, secure environment, protected from
unauthorized access, use, or disclosure. We maintain reasonable administrative,
technical, and physical safeguards in an effort to protect against unauthorized
access, use, modification, and disclosure of Personal Information in its
control and custody. However, no data transmission over the Internet or
wireless network can be guaranteed. Therefore, while we strive to protect your
Personal Information, you acknowledge that (i) there are security and privacy
limitations of the Internet which are beyond our control; (ii) the security,
integrity, and privacy of any and all information and data exchanged between
you and our Website cannot be guaranteed; and (iii) any such information and data
may be viewed or tampered with in transit by a third-party, despite best
efforts.
Data breach
In the event we become aware that
the security of the Website has been compromised or users Personal Information
has been disclosed to unrelated third parties as a result of external activity,
including, but not limited to, security attacks or fraud, we reserve the right
to take reasonably appropriate measures, including, but not limited to,
investigation and reporting, as well as notification to and cooperation with
law enforcement authorities. In the event of a data breach, we will make
reasonable efforts to notify affected individuals if we believe that there is a
reasonable risk of harm to the user as a result of the breach or if notice is
otherwise required by law. When we do, we will send you an email.
Legal disclosure
We will disclose any information
we collect, use or receive if required or permitted by law, such as to comply
with a subpoena, or similar legal process, and when we believe in good faith that
disclosure is necessary to protect our rights, protect your safety or the
safety of others, investigate fraud, or respond to a government request. In the
event we go through a business transition, such as a merger or acquisition by
another company, or sale of all or a portion of its assets, your user account,
and personal data will likely be among the assets transferred.
Changes and amendments
We reserve the right to modify
this Policy relating to the Website or Services at any time, effective upon posting
of an updated version of this Policy on the Website. When we do we will revise
the updated date at the bottom of this page. Continued use of the Website after
any such changes shall constitute your consent to such changes.
Acceptance of this policy
You acknowledge that you have
read this Policy and agree to all its terms and conditions. By using the
Website or its Services you agree to be bound by this Policy. If you do not
agree to abide by the terms of this Policy, you are not authorized to use or
access the Website and its Services.
How to Update, Change or View Your Personal Information
If you would like to view any
information we have collected from your use of this Website, please contact us
and request the same by sending an request via the contact us form on this
website located at: www.restaurantpassion.com/contact-us
Please include the words "Personal
Information Request." If you make any information requests, we will
require that you provide proof of your identity, which may include providing us
with a copy of a driver's license, social security card and/or birth
certificate. We also reserve the right to require that you sign and provide us
with a notarized affidavit verifying your identity before we update or release
any information to you.
Contacting us
Click here: www.restaurantpassion.com/contact-us to contact us if you have any questions about this Policy.
(Last updated on May 14, 2021)